Delivery & Shipping
Please read the following information regarding our delivery and shipping terms:
Custom-Made Products: All SANTE Swimwear products are currently custom-made to order. We do not keep inventory on hand. This means that once you place your order, our team will begin crafting your swimwear.
Production Time: Due to the custom-made nature of our products, please allow 2-8 days for production before your order is ready to ship. We strive to craft each item with the highest quality and attention to detail, so this timeframe ensures that your swimwear meets our standards.
Shipping Methods: We offer standard and express shipping for all orders. Once your order has been produced and packaged, it will be shipped using a reputable courier service. You will receive a tracking number via email so you can monitor the status of your delivery.
Shipping Fees: Standard shipping fees are fixed and express shipping fees will be calculated at checkout based on your location and order quantity. Rates may vary depending on your proximity to our production facility.
Order Updates: Throughout the production and shipping process, you will receive email updates regarding the status of your order. If you have any questions or concerns, feel free to reach out to our customer service team for assistance.
Please note that SANTE Swimwear will not be held responsible for items that are left unattended by your local postal service. Once an item states ‘delivered’ on our tracking system, you must take up any enquiries with your local postal service.
Please note: the below timeframes are estimates based on the information we receive from our shipping partners. If shipments are delivered in a reasonable timeframe outside of these expectations, SANTE Swimwear is not liable for any shipping cost reimbursement or in-transit order cancellation.
EXPRESS SHIPPING
| COUNTRY | DELIVERY TIME |
| Australia/New Zealand | 3-5 business days |
| United States | 3-5 business days |
| United Kingdom | 3-5 business days |
| Europe | 3-5 business days |
| Canada | 3-5 business days |
| Rest Of The World | Currently Unavailable |
Important: We do not support any orders with APO & PO Box addresses.
STANDARD SHIPPING (We are currently making efforts to enhance our delivery times)
| COUNTRY | DELIVERY TIME |
| Australia/New Zealand | 5-10 business days |
| United States | 6-9 business days |
| United Kingdom | 6-9 business days |
| Europe | 4-15 business days |
| Canada | 7-10 business days |
| Rest Of The World | 7-17 business days |
INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duty and/or Customs charges. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. SANTE Swimwear is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.